Mobile money savings
Save directly from a linked mobile money wallet without handing cash to a collector.
Features
SusuBox Features
Useful product controls help customers save consistently, review activity and access eligible funds without the confusion of a complex banking portal.
Automated recurring debits
Set a schedule and let SusuBox collect approved contributions when they are due.
Direct deposits
Top up manually, catch up on missed debits, or save ahead when extra money is available.
Savings progress tracking
See balances, completed cycles, goal progress, transaction history and account activity.
Multiple savings accounts
Create separate accounts for rent, school fees, stock, emergencies or personal goals.
Pause recurring debits
Temporarily pause recurring collections for supported products while keeping direct deposits available.
Settlement and withdrawal locks
Use customer-approved locks to protect savings discipline until the selected period ends.
Settlements and withdrawals
Access eligible savings through manual or automated settlement, partial withdrawal or full withdrawal.
Activity history
Review successful debits, failed debits, direct deposits, fees, settlements and withdrawals.
Notifications and reminders
Receive reminders and updates that help you stay consistent and aware of account activity.
PIN-protected actions
Sensitive actions require review and approval with the SusuBox PIN or another security check.
USSD access
USSD access is referenced in the supplied content for customers without smartphones; the public shortcode still needs final confirmation.
Customer support
Use official support channels for help with setup, failed debits, deposits, locks, settlements or withdrawals.
Transparent fees
Applicable charges are shown in product or transaction details before approval where reasonably practicable.